They were quick to respond before i purchase the software, for any queries naturally to secure the sale. I have been chasing them for over a month several emails asking them poiltely, please do give me a refund. The software(Spy Agent) just simple didn't work. While you did not request a refund previously, your order has been refunded.Īvoid, Crap Software - Thieves wont give you a refund We did reach out to you after your last message you sent to us several weeks after we previously installed for you and offered to connect again to see why BitDefender was interfering (and to confirm it actually was BitDefender, and not just the user interfering with SpyAgent), but did not hear back. While we personally connected and setup BitDefender for you and ensured everything was working properly, if the user removes exclusions afterwards we cannot control that. Exclusions should always stay in place until you remove them.
#Spyagent software review update
If BitDefender's exclusions are being erased when you reboot the computer, or update BitDefender, then there may be an issue with your BitDefender installation.
Hello- While SpyAgent's installer can automatically add exclusions to some antivirus products when ran with administrator authorization, BitDefender is unfortunately not one of them (they do not allow third-party control/access).
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